Courses to enhance personal productivity, communications, diversity awareness, and workplace violence prevention are available for various job groups in the 2009-2010 CUNY Professional Development Program. Courses will be offered for managers, supervisors, professionals, and administrative support staff.
CUNY Professional Development Program courses are presented in four "theme months" scheduled at various times throughout the year from October, 2009 through June, 2010. The months and themes for 2009-2010 are:
Click the following link Spring 2010 Program Schedule for a complete listing of courses, dates, times, and locations.
APRIL IS ADMINISTRATIVE PROFESSIONALS MONTH
The PDLM is offering courses for CUNY Administrative Professionals to enhance their professional skills and successfully meet workplace challenges. One course will teach you how to maintain a positive attitude and provide courteous customer service, both in person and over the telephone. Other courses will focus on topics such as time management, team work, writing letters and memos, priority management, and communications. Dates, times, and locations for these courses are indicated in the attached document.
MAY IS MANAGERS AND SUPERVISORS MONTH
May features several new courses designed to strengthen the leadership skills of CUNY managers, supervisors, and professionals. Through one-on-one coaching, you can learn to create and deliver powerful presentations while representing yourself, your department, or the University with poise and confidence.
Through the concept of team-based leadership, learn to be a strong team member as well as a strong leader. As a leader, learn to create and maintain a positive work environment for yourself and your team by exploring the causes of workplace negativity and frustration. These courses for CUNY managers and supervisors will provide strategies to help you manage challenging situations. Check out the attached document for details.
JUNE IS TECHNOLOGY MONTH
The PDLM is offering Excel 2003/2007, Word 2003/2007, PowerPoint, Publisher and Access 2003/2007 courses. These courses are introductory courses. In addition to improving your skills in Excel and Work, You can now learn to create attention-grabbing flyers and brochures using Microsoft Publisher and create a database, reports using Access. Check out the attached document for details.
For questions or additional information please contact Anne Alarcon by e-mail at AAlarcon@brooklyn.cuny.edu