Complex Questions Please make an appointment with a Tier 2 advisement professional for planning and more complex situations. Schedule an Appointment Make an appointment if you need help with: Planning financial aid for each year and academic level, including graduate and doctoral financial aid. Special or unusual circumstances for federal aid Completing a TAP progress and pursuit waiver Questions about the effect of withdrawing from courses on their financial aid eligibility Not meeting Federal Financial Aid Satisfactory Academic Progress (SAP) and need additional assistance with the appeal process.