Admissions & Aid
The Office of Financial Aid is currently offering virtual office services via Zoom. The virtual office is your first stop for questions about your financial aid record whether you are on or off campus.
The ESC is your first stop for in-person questions about your financial aid record.
Financial Aid staff are available at the Enrollment Services Center (ESC) to assist you with general financial aid inquiries. Visit the ESC webpage for hours of operation. Note: Hours of operation may be different when classes are not in session.
To make use of in-person services, you must be cleared to enter the campus. Learn more about accessing the campus here.
Document submission is not an available in-person service. Learn more about secure online document submission here. Exceptions to this are:
Financial aid advisement is available by appointment only. Advisement services are reserved for special circumstance counseling and financial aid planning. All general inquiries, troubleshooting your CUNYfirst financial aid record, and questions about the financial aid process should be referred to the ESC or Virtual Office.
Available financial aid advisement service options are:
Only students in the following programs have an assigned financial aid adviser:
Students who are not in one of these programs and do not have an assigned adviser can schedule an appointment to see any available financial aid adviser. Students who would like to speak with an adviser about a special circumstance related to their FAFSA must submit the Special Circumstances appointment request form available on our Forms and Document Submission webpage.
Additional instructions are available in the Brooklyn College Navigate Appointment Scheduling Guide (PDF).