Payment Advisement

The Office of the Bursar has implemented a one-on-one advisement service for students. The Navigate Student App now allows students to register for an appointment with a bursar expert to discuss potentially sensitive and detailed information in a private and focused setting.

How to Schedule an Appointment With a Bursar/Student Payment Adviser

  1. Log in to the Navigate Student mobile app or desktop EAB Navigate Tool using your CUNY login ( (The first time that you log in, you will be prompted to fill out a questionnaire.)
  2. Go to “Schedule an Appointment.”
    • In the app, tap “Appointments” and then “Schedule an Appointment.”
    • In the desktop version, just click “Schedule an Appointment.”
  3. Select your appointment type.
  4. Select the type of service.
  5. Choose from the available days and times and schedule your appointment.

Payment Advisement

Need Help?

If you encounter difficulty logging into the Navigate Student app, log into CUNYfirst to make sure you do not need to reset your CUNYfirst password. If you cannot log into CUNYfirst, you will not be able to log into Navigate Student. If you need tech support, e-mail the help desk.

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