Disability Services FAQ

Learn how to register for disability services, submit documentation, request accommodations, and more, with support from the Center for Student Disability Services.

How do I register with the center?

If you have previously received services through the Office of Disability Services (ODS) within CUNY, visit CUNY Accommodate.

If you are new to the Office of Disability Services (ODS) within CUNY, please complete the Student Accommodation Request form. The information provided will create an accommodation record within CUNY Accommodate.

 

 

WHAT DOCUMENTATION IS Needed to register with the center?

Submitted documentation should:

  • Be provided by a qualified professional with expertise in a specific disability.
  • Include the professional’s name, title, and professional credentials including state licensure or certification number.
  • Be signed by the professional responsible for the documentation.
  • Include the date of when the letter was written.
  • Contains diagnostic information. Please note: Mental/emotional disabilities must be accompanied by a numerical DSM-V TR classification code. All other diagnostic classification codes should be from the ICD-10.
  • Be current. Disabilities may change in nature and severity over time, and documentation should support current accommodation needs.
  • Include recommendations and rationale for accommodations that are based on an analysis of how the diagnosis impacts the student’s current functioning.
  • Individual Education Programs (IEPs) with a psychological/educational report can also be provided.

WHAT IS THE NEXT STEP AFTER DOCUMENTATION IS SUBMITTED?

If an appointment is necessary, you will be contacted by a CSDS specialist, to determine how your symptoms impact academic functioning.

If an appointment is not necessary, your accommodation request will be approved, and an accommodation letter will be generated and sent to your professors through the CUNY Accommodate Management system.

How do I schedule an exam with accommodations?

Visit CUNY Accommodate to submit a request to schedule an exam 3 business days in advance of your scheduled exam or call us at 718.951.5538 for assistance.

What if my professor doesn’t implement my accommodations?

Reach out to the instructor first, to ensure an accommodation letter has been received.

For further assistance email us at csdsbc@brooklyn.cuny.edu.

If there are additional conflicts with the professor, email vstewart@brooklyn.cuny.edu.

Do I have to request accommodations every semester?

Yes, after you have registered with the Center for Student Disability Services, and before the start of every semester, an accommodation request must be made.

Use your CUNYfirst credentials to access CUNY Accommodate and select student to make a semester request.

What is CUNY LEADS?

CUNY Leads is a CUNY-wide program designed to facilitate and develop the skills that would result in successful academic and career outcomes for students with disabilities who are enrolled in CUNY programs.

Can I receive my accommodations if courses are in a remote format?

Accommodations can be utilized during a remote format. Some accommodations, however, may not be delivered the same way. It will therefore be important to email the center or Josephine Patterson to have your accommodations emailed to your professors.

How would I receive my accommodations if they involve sign language interpreters or transcription services?

Both of these services are provided for remote learning. Once you have registered with the center and these accommodations have been determined, submit your schedule to us via email. It is requested that you submit your schedule as soon as possible, as we coordinate with an outside vendor to deliver these services.

What services are available from the center while working remotely?

Most services remain available while working remotely, including intake interviews or general appointments, CUNY LEADS (a unique academic and career program providing guidance, assistance, and support with the job search, preparing a résumé, interview process, advice on disability disclosure, and other relevant areas of job preparation), Collaborative Autism Spectrum Program (CASP) assistive technology, referrals to the appropriate resources on campus, ADA Part-time Tap, and assistance with self-advocacy skills.

How do I register with the center?

Call 718.951.5538 and leave a message, or send us an email. Documentation will be requested, and an interview will be conducted to determine your eligibility for services and appropriate accommodations.

What documentation is required to register with the center?

Documentation should follow the documentation guidelines as outlined. Submitting supporting documentation is part of the registration process.

How do I schedule an exam with accommodations?

To ensure you receive accommodations for exams, email your professors and remind them of your exam accommodations once an exam is forthcoming. This information should have already been communicated by the center through email.

Who do I contact to gain access to assistive technology?

E-mail the center’s assistive technology coordinator, Sebastian Giordano.

What if my professor doesn’t implement my accommodations?

Reach out to any of the specialists at the center (Nelmy Pichardo, Trivis Laurore, or Josephine Patterson) using the emails available on our website.

How can I become a CUNY LEADS student?

If you are interested in becoming part of the program, e-mail the CUNY LEADS adviser, Nelmy Pichardo, or the program’s job developer, Trivis Laurore.

If I need access to textbooks on different platforms or various versions, how do I inquire assistance?

Email Sebastian Giordano and you will be requested to give all the information about what type of book you are looking for. Note that it will take one to two weeks to process requests from publishers, if granted permission.

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